Saturday, November 15, 2008

Google Gmail Video Chat Review



Rating: 3 WaterTowers

Summary

I signed up for Gmail (twice) and then downloaded the Google Videoconferencing application to see how well it works.

Result: It works well although it appears to be limited to point-to-point video and text chat (i.e. no whiteboard or app sharing).

Is it easy enough for “GrandMa” to use? No.

But, then again, if you know your way around a computer and spend a little “think” time, this application can work for you.


Before we get started....meet Serge from Google:




What Do You Need

You will need a Mac or Windows PC and a web cam. The supported browsers include Firefox 2.0 and above, Internet Explorer 6.0 and above, Safari 3.0 and above, and Google Chrome.

I used Google Video Chat on two different Windows XP computers using Firefox 3.0.4 and Google Chrome.


Installation and Set-Up

First I had to sign up for Gmail. Luckily it is free, and I may even like it better than Yahoo, we will see.

Once I signed up, and was back in my new Gmail window, I did not see a video option (see below). How weird.

However, a short time later (was it my plugging in my web cam?), bingo, there it was. That is either very cool, or I was too quick to try to test this.


Oh well….welcome to my world…always the first to try something new! ;-)

I downloaded and installed the “New! Video chat” application and it went very smoothly. I did this again for Sunny, our Yellow Lab, and it again it went smoothly.

You can see below that a video camera icon has been placed next to my name in the Chat area. I then clicked on “Settings” and was allowed to make changes to the voice and video chat settings and also to verify these settings. Very nice.


I’m good to go.

Now I needed to add Sunny to my contact list. This was fairly easy to do but not super easy as, again, I had another window to contend with and then had to wait for Sunny to accept in chat invitation (but, that is a good thing, because I had a request from some unknown person that I said “No” to).

Can you tell that the number of separate windows that are popping up are starting to get to me?


Making the Call

Sunny accepted my invitation (good dog) and I see him in the chat window.


Now I have to mouse scroll over his name (opening a new window), click on chat (opening another new window), then I need to open up a menu option (another window), to select “Start Video chat”. Whew.

Sunny’s computer rings and he accepts the call.

The result is shown below.


The video quality is good and the audio worked in both directions. Success!

Playing around a bit, I found that you can disconnect the video from the browser and then make it larger or smaller depending upon your needs. You can also make it full-screen and you can grab and drag the picture-in-picture. Nice.


Features (and Non Features)

You can videoconference with one other person (my current understanding is that this is only point-to-point, but, I will verify). You can text chat with that person.

You cannot, as far as I can see, whiteboard or share an application. To transfer a file you need to use email.


What was Confusing

The process, the buttons you need to push, the layout of the browser, and the number of windows that pop up, all had me guessing what the next step might be.

To set up a video call, I had to:

  • Go to my Chat list and see who has video enabled
  • Roll my mouse over that person (or Dog) to see another window then click on “Chat”.
  • Another window comes up with a message I can enter to start the chat (I thought)
  • But....I need to click on the “Video & more” menu to actually start the video chat session.

Too many windows, too many steps.

TelBitConsulting.com says: Google needs to make this easier. When I see the video camera next to my contact, I should be able to click on it and start a video call. Simple and clean. The person at the far end, of course, has the option of not accepting it.


Summary / Comments

Google (being somewhat well known) has taken a bold step by bringing videoconferencing to the “masses”. Bravo!

TelBitConsulting.com has, for years and years, felt that “desktop videoconferencing” is the way to the hearts of millions and this is a great step in that direction. However, the process should be much simpler, and I feel the process may hinder many people who are on the computer, but, not computer savvy from trying it.

For videoconferencing on your computer ooVoo is much easier (and I will continue to use it as my main non-standards based VC application), and other (standards-based) applications such as the Polycom PVX or Mirial Softphone have more capabilities.

Technical info / specifications / features on this application is lacking. At least I could not find it...

Wednesday, November 12, 2008

Google Adds Videoconferencing to Gmail

Google announced yesterday (see this article from Bloomberg) the addition of videoconferencing capability to it's Gmail service.  Bloomberg also says it is available to users of Google Apps.

Looks like I have some signing up to do!  

I'll give the VC over Google a try and review it here in a day or two....

TelBitConsulting.com says:  The way to go for VC is anywhere, anytime, by anyone.  Google appears to be taking a needed step in that direction.  Bravo!  

More:  Here is another article.   As it turns out, this application is the result of Google's purchase of Marratech.  Marratech had some good stuff, but, I believe one reason they had a hard time was that they were ahead of the time.  We had Marratech exhibit at our last (so sad that it had to end) ESnet Workshop.  


Wednesday, November 5, 2008

Election Day Technology - Hologram Reporter

If you were not watching CNN last night...here is a very cool application they used to talk to a reporter in Grant Park in Chicago.  

Hologram reporter....very cool.





If anyone knows a techie person at CNN who can give me the details, I'd love to post a simplified version of how they did this on this Blog.

Thanks to Brewcaster who commented to this Blog posting with a link to Gizmodo that explains how the hologram stuff is working (well....as simply and as well as one can since this is sure to be extremely complicated).  


Tuesday, November 4, 2008

Obama Wins!

At last...at long last....we have HOPE.